A prioritized use case
A defined problem, intended users, and a practical way to evaluate the benefit.
Start with a valuable workflow, the information it depends on, and a clear measure of success. Then decide where Agentforce, Claude, and connected data can make a practical difference.
We help you select and shape AI use cases around real operational needs. That means understanding data access, process ownership, exceptions, and human review before moving from a demonstration into daily work.
A defined problem, intended users, and a practical way to evaluate the benefit.
The data, access, integration, and workflow changes needed to support the use case.
Scope for a pilot, evaluation criteria, human review, and a path to production.
Identify a repetitive or information-heavy process and the outcome you want to improve.
Review data sources, access controls, integrations, and the operational responsibilities.
Build an agreed pilot and evaluate it against realistic tasks, exceptions, and acceptance criteria.
Connect the solution to the people and systems that will use it, with monitoring and a clear owner.
The platform choice follows the use case and your existing environment. We work across Salesforce, Certinia, Box, and Claude, and help determine the appropriate approach.
Data and process issues need to be understood as part of the work. The assessment identifies where improvement is needed and whether an AI use case is ready to proceed.
Yes. We can review the workflow, data dependencies, evaluation approach, and remaining steps to make it useful in production.
Tell us what’s getting in the way. We’ll help you identify the right place to start.